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As part of the global business applcations team that focuses on developing and implementing innovative IT applications to optimize and enhance business processes. The organization runs an active continuous improvement program aimed at further professionalizing and streamlining operations.
Recently, a global implementation of a new Human Capital Management (HCM) system (Workday) has been initiated.
This role reports to the Manager IT4B and works closely with the Product Owner and HRIS Business Analyst. The IT4B team currently consists of 7 FTEs and is expected to expand further with additional application domains such as ERP, CRM, and supply chain planning solutions.
As Functional Application Manager Workday, you are responsible for supporting, developing, and maintaining global HR processes across approximately 20+ countries.
You act as the key link between global HR teams, regional and country stakeholders, and IT. You understand user needs and translate them into clear functional requirements and user requirement specifications.
In addition, you play a key role in user management, adoption, training, and second-line support. This position requires strong experience with Workday or similar HRIS platforms.
Responsibilities
Manage, maintain, and optimize the Workday application, ensuring alignment with organizational growth
Oversee configuration, updates, patches, and system upgrades
Ensure smooth operation of application environments (software and supporting components)
Configure and manage role-based access and security (RBA)
Drive user adoption through communication, training, and collaboration with HR and business stakeholders
Act as a trusted advisor to key users and management on application configuration and improvements
Provide second-line support and resolve system-related issues
Support and actively contribute to global rollout initiatives across multiple countries
Proven experience implementing and/or managing Workday or a similar HRIS platform
Strong understanding of application lifecycle management (updates, upgrades, improvements)
Experience with system configuration and integrations (e.g. payroll)
Analytical, solution-oriented mindset with the ability to translate complex processes into practical solutions
Strong communication skills, able to engage both business and IT stakeholders
Proactive team player
Minimum of 5 years’ experience with Workday or a comparable HRIS system
Experience working with cloud-based and SaaS solutions
Strong understanding of HR processes
Familiarity with Agile and Scrum methodologies
Excellent English communication skills (written and spoken)
Willingness to travel up to approximately 15%
