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As part of the global business applications team that focuses on developing and implementing innovative IT applications to optimize and enhance business processes. The organization runs an active continuous improvement program aimed at further professionalizing and streamlining operations.
Recently, a global rollout of a new Human Capital Management (HCM) system (Workday) has been launched.
This role reports to the IT4B Manager and works closely with the Product Owner and the HRIS Business Analyst. The IT4B team currently consists of 7 full-time employees and is expected to expand further to include additional application domains such as ERP, CRM, and supply chain planning solutions.
As a Workday Functional Application Manager, you are responsible for supporting, developing, and maintaining global HR processes across more than 20 countries.
You serve as the key link between global HR teams, regional and country stakeholders, and IT. You understand user needs and translate them into clear functional requirements and user requirement specifications.
In addition, you play a key role in user management, adoption, training, and second-line support. This position requires extensive experience with Workday or similar HRIS platforms.
Responsibilities
Manage, maintain, and optimize the Workday application, ensuring it aligns with the organization's growth
Manage configuration, updates, patches, and system upgrades
Ensure the smooth operation of application environments (software and supporting components)
Configure and manage role-based access and security (RBA)
Drive user adoption through communication, training, and collaboration with HR and business stakeholders
Serve as a trusted advisor to key users and management regarding application configuration and improvements
Provide second-line support and resolve system-related issues
Support and actively contribute to global rollout initiatives across multiple countries
Proven experience implementing and/or managing Workday or a similar HRIS platform
Strong understanding of application lifecycle management (updates, upgrades, improvements)
Experience with system configuration and integrations (e.g., payroll)
An analytical, solution-oriented mindset with the ability to translate complex processes into practical solutions
Strong communication skills, with the ability to engage both business and IT stakeholders
Proactive team player
At least 5 years of experience with Workday or a comparable HRIS system
Experience working with cloud-based and SaaS solutions
Strong understanding of HR processes
Familiarity with Agile and Scrum methodologies
Excellent English communication skills (written and spoken)
Willingness to travel up to approximately 15%
